User Research
Working Products Deliver. Winning Products Delight.
We design intuitive, insight-led, and scalable user journeys that boost adoption, accelerate growth, and turn satisfaction into long-term loyalty.
Make Every Interaction Count
Bridge the gap between people, products and processes, delivering first impressions that last forever.
Rapid AI-powered Adoption
Adapt fast to shifting user needs and market trends with iterative, AI-driven UX delivery.
Data-backed Design
Turn research and analytics into designs that increase satisfaction, loyalty, and lifetime customer value.
Seamless End-to-end
From discovery to launch, deliver connected experiences that reduce friction and amplify business results.
AI-enhanced UX
Harness AI to refine journeys, optimize flows, and accelerate design cycles with precision.
Mobile-ready Experiences
Craft responsive, intuitive interfaces that perform flawlessly across devices to build loyalty anywhere.
Adaptive Designed Approach
Continuously optimize with audits, analytics, and feedback so experiences grow with your users.
Our Approach
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Aligning on Goals & Readiness
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Mapping the Road Ahead
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Delivering Automation at Speed
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Operating with Continuous Insight
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Discovering & Gathering Requirements
Aligning on Goals & Readiness
Run workshops to align business goals, tech architecture, and team structure, laying the foundation for DevOps adoption.
Mapping the Road Ahead
Co-create a phased roadmap with scalable design, validated assumptions, and DORA metrics to track progress and outcomes.
Delivering Automation at Speed
Implement CI/CD, IaC, and DevSecOps in rapid sprints to boost release frequency, efficiency, and delivery consistency.
Operating with Continuous Insight
Provide 24/7 RunOps, observability, and feedback loops to monitor, support, and evolve DevOps maturity over time.
Discovering & Gathering Requirements
Conduct discovery to clarify goals, objectives, and requirements, ensuring a shared understanding from the start.
Why Choose Ciklum for User Experience
Research-led Design
Ground decisions in real user insights to optimize adoption and retention.
Full-spectrum UX/UI Expertise
From research to testing, we ensure experiences are consistent and engaging.
Cross-disciplinary Collaboration
Designers, engineers, and researchers align touchpoints to create seamless journeys.
AI At the Center
AI audits and journey mapping reveal opportunities that maximize engagement and ROI.
Industries We Serve
Banking & Financial Services
Design secure and compliant user experiences that simplify onboarding, increase trust, and reduce customer effort.
Learn MoreRetail & Consumer
Deliver frictionless shopping, personalized experiences, and seamless journeys that build loyalty and boost conversion.
Learn MoreHealthcare & Life Sciences
Design secure, user-friendly platforms that improve patient engagement, simplify portals, and support better outcomes.
Learn MoreHi-Tech
Enable faster adoption with UX-driven design for cloud-native platforms, automation tools, and next-gen products.
Learn MoreAutomotive & Manufacturing
Engineer intuitive interfaces for connected vehicles, predictive systems, and Industry 4.0 platforms.
Learn MoreTravel & Hospitality
Create smooth booking, personalized offers, and intuitive digital journeys that enhance guest experiences.
Learn MorePowered by our Incredible Partners
Powering Global Growth with AI
Our AI-enabled UX solutions transform digital interactions into loyalty, efficiency, and competitive advantage, helping enterprises scale with intelligence.
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development centers
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offices globally
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IT professionals
Meet the Minds Behind the Code
Daniel Jennings
Head - Customer Experience
Aaron Jones
Director, Product Management
Ester Svetlana Korobochkina
Director, Product Management
Maria Mykhailovska
Associate Director, Product Management
Success Stories
From reimagining digital journeys to streamlining product adoption, our UX projects prove how design drives measurable growth.
Engineering the World’s Largest Food Delivery Platform
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Transforming the Mortgage Transfer Process for Santander
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Optimizing and Future-Proofing Payment Infrastructure for Betsson
Learn MoreThought Leadership
Perspectives That Matter
Proven Strategies: How Leading Banks Leverage Analytics to Drive Success
How Can You Create a Seamless Customer Journey Across Different Touchpoints to Improve Speed-to-Purchase?
Future of Retail: The Role of Digital Twins in Shaping Consumer Choices
